The Catlin Crisis Management team was established in July 2006. Our team of experienced professionals underwrites product recall and kidnap and ransom (K&R) risks.
Product recall insurance covers companies in the food, drink, over-the-counter pharmaceutical and consumer goods industries. The product covers accidental contamination of products, malicious tampering incidents and product extortion.
Catlin has retained crisis consultants Security Exchange Ltd, RQA Ltd and Fleishman-Hillard to work with policyholders for both pre-risk contingency planning and crisis response. Security Exchange Limited is a global network of independent security consultants with specific expertise in dealing with product recall and K&R risks. RQA Inc is a product contamination and recall consultancy that works with product manufacturers and distributors on product crisis planning and management issues. Fleishman-Hillard is Catlin’s crisis s communications experts and are specialists in protecting corporate and institutional reputations, internally and externally, at difficult times of crisis. Fleishman-Hillard has a global network of crisis management experts who have worked successfully to preserve the reputation of clients worldwide.
Business Group Leader-War & Political Risk
After graduating from Loughborough University in 1995, Chris joined the Corporation of Lloyd's where he worked in the Regulatory Division as a syndicate reviewer. Chris joined Catlin in January 1998, as an underwriting assistant where, after progressing within the Marine Group, he was promoted in 2003 to class underwriter for the war and political risk account.
Underwriter
Stuart graduated from Plymouth University with a BSc (Hons) in Politics. He joined Independence Insurance Company Limited in 1998 as an underwriting assistant on the Liability Team. In 2000 he moved to Australia, where he worked for Swann Insurance part of CGNU writing motor Insurance.
In 2001 returned to the UK and briefly joined Generali for a year writing Liability and some K&R. In 2002 he joined AIG’s Crisis Management Team as an underwriter, specialising in K&R, Product Recall and Terrorism. He joined Catlin in 2006 as an assistant underwriter for the newly formed Crisis Management Division within Specialty lines.
Underwriter
David began his insurance career in 1987 when he joined Greig Fester Ltd. He held various positions until his departure in 1998 when he moved to their Latin-American and Caribbean department broking Kidnap and Ransom (K & R) direct insurance as well as facultative reinsurance for Personal Accident, Property, Terrorism, Product Recall, FI and Contingency lines of business. Later that year he joined Sedgwick as a broker in their Speciality Lines division placing K & R, product recall, personal accident and contingency classes.
In 2000 he moved to ACE Europe where he was a senior underwriter in their Crisis Management division underwriting product recall, K & R and terrorism risks. In 2001 ACE Europe stopped writing these classes and after a brief spell at ACE Global Markets writing UK terrorism David moved to Marsh in 2001 as vice president of their London Product Recall team.
He joined CUAL in June 2006 as a class underwriter of a new Crisis Management team writing Product Recall and K & R.
Underwriter
Neil began his insurance career in 1988 when he joined Bain Dawes Insurance Brokers Ltd, leaving the brokers now called AON in 1994 where he was the Key Account Manager for their Programs and Affinity Division, which specialised in providing Personal Lines programs to organisations such as the NHS, Toyota, Age Concern.
In 1994 Neil joined the Personal Lines Division of AIG Europe (UK) Ltd as business development manager working in their Croydon office, before moving to the Northampton office in 1996. In 1998 Neil moved to the Commercial Lines Division in the office London before joining the Crisis Management Division in 1999, specialising in underwriting Product Recall, Kidnap & Ransom, and Property Terrorism. Neil was appointed to the position of UK Regional Manager, Vice President of Crisis Management Division in 2002.
Neil joined Catlin in 2006 as class underwriter in the Crisis Management team.